Easter Trading Hours
Wishing all our wonderful clients — past, present and future — a very Happy Easter spent with those you love most. We hope the Easter Bunny is extra kind to you all and that the long weekend is filled with laughter, chocolate and special moments with family and friends. Love, The R&W Family.
Office Closed
5:00pm, Thursday 2nd April
Office Opens
9:00am, Tuesday 7th April
EMERGENCY CONTACT DETAILS
Office Contact
John Carey | Principal | 0417 683 925 | johncarey@randw.com.au
Plumber
Cameron | Amps Plumbing | 02 4367 001 | jobs@ampsplumbing.com.au
Electrician
Chris | Umina Beach Electricians | 0422 191 335 | cwelectricians@gmail.com
What constitutes an emergency repair?
Under the NSW residential tenancy laws, an 'urgent repair' means:
- a gas leak
- a dangerous electrical fault
- flooding or serious flood damage
- serious storm or fire damage
- a failure or breakdown of the gas, electricity or water supply to the property
- a failure or breakdown of any essential service for hot water, cooking, heating, cooling or laundering
- a fault or damage which makes the property unsafe or insecure
- a burst water service -an appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning properly, so that a substantial amount of water is being wasted
- a blocked or broken toilet
- a serious roof leak
What should you do if you are experiencing an emergency repair situation?
1. Call your Property Manager
2. If they are unavailable, please contact our approved emergency tradespeople.
Please note: if a tradesman does attend the property and the issue could have waited until the next working day, you may responsible for the full or part account charged by the tradesman.
Should you have a non-urgent repair for our attention please lodge your request via the normal channels.